Terms & Conditions
Grand Adventure Lodging Company
Thanks for your business and we hope you enjoy your stay in our property!
RESERVATIONS: All Reservations are subject to Management and Property Owner approval. Online rates are subject to change without notice. Should there be ANY issues with the reservation, you will be contacted within 48 hours.
ARRIVAL & DEPARTURE: Check-in time is no earlier than 4:00 PM on arrival date. This time may be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on the departure date. Early Check In and Late Check Out options are available for an additional fee if available (Not an option during Peak Times).
CANCELLATION & DEPOSIT POLICY: At the time of booking, a 25% non-refundable deposit and mandatory damage waiver ($49-89) are due. Final payment is due 30 days prior to arrival. Cancellations made outside of 30 days from arrival forfeit the initial deposit, cancellations inside 30 days are in full penalty. We offer travel insurance and travel insurance options that include a cancel for any reason clause. We highly suggest you check these options out.
MODIFIED COVID POLICY: For the 2020/2021 Ski Season, if a guest wishes to cancel, they may do so 45 days or more prior to arrival. They will receive a refund of 95% of the total reservation. For cancellations 30-44 days from arrival guests will receive a 75% refund. Cancellations made 14-29 days from arrival will receive a credit to use within a year at the same property. Cancellations made less than 14 days from arrival will receive no refund or credit unless the property is rebooked for the same dates of stay and in that case the guest would receive a refund of 75% of the rebooked value.
For Summer 2021, if a guest wishes to cancel, they may do so up until 30 days prior to arrival and get a refund. Cancellations between 30-14 days prior to arrival can receive a 75% refund or credit to be used for a future stay. Anything cancelled within 2 weeks of arrival will get a credit to use for a future stay or IF we can re-book for the same dates you will receive a refund of whatever the difference in rate may be.
We offer travel insurance and travel insurance options that include a cancel for any reason clause. We highly suggest you check these options out.
Should the Steamboat Ski Area close completely during the season due to COVID19 or should the local government put a short term rental ban in place, we will refund any impacted reservations minus a 3% transaction fee (charged to us by the processing company).
UNAVAILABILITY: If for any reason beyond our control, the reserved vacation rental becomes unavailable, Grand Adventure Co may substitute a comparable unit or cancel the reservation and refund in full all payments made by Guest.
OCCUPANCY: Approved Guests are persons who will occupy the Premises. No unlawful activity or any other activity that constitutes a nuisance is permitted on Premises. Approved Guests take full responsibility for all lost or broken items, and any damages to the Property of any kind.
CLEANING: Premises will be delivered to Guest in a professionally cleaned condition. Should Guest’s use and activity require more than regular cleaning services, Guest will be charged for associated excess costs. This includes a fee for excessive cleaning for any hot tubs.
PARKING: Parking is limited at most properties, especially during the winter months. You will receive specific rules regarding parking with your check-in information. Parking is strictly enforced. Grand Adventure Company is not responsible for finding additional parking for any vehicles exceeding the limit at our rental properties.
PETS: Pets are NOT allowed. If unauthorized pet is discovered on Premises, Guest will be asked to leave without refund and charged an additional fee for deep cleaning of the vacation rental.
NO SMOKING: No smoking of any kind is allowed on the Premises. If smoking does occur on the Premises, (i) Guest is responsible for all damage caused by the smoking including, but not limited to, stains, burns, odors and removal of debris; (ii) Guests may be required to immediately leave the Premises, or be removed from the Premises; (iii) Guest will be charged a $500 fee to cover the cost of removing the smoke odor.
CONDITION OF PREMISES: Guest shall, on arrival, examine the Premises, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Guest the right to cancel this Agreement or receive a refund of any payments made.
LOST ITEMS OR LEFT ITEMS: Management assumes no responsibility for lost, stolen or abandoned items. Reasonable effort will be made to contact the Guest for return. There may be a handling charge plus shipping costs for any found items returned at Guest’s request. Management shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or sold.
MAXIMUM OCCUPANCY: No guests in excess of the maximum occupancy specified in the rental agreement shall occupy the property. Breach of this will result in immediate termination of the rental agreement with a forfeiture of the entire rental amounts and or security deposit.
NO PARTIES: All of our rentals are in residential areas and may NOT be used for weddings, receptions, parties, or large gatherings. Any disruptive events could result in the eviction and forfeiture of entire rental amount and security deposit.
ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.
UNFORESEEN OCCURRENCES: Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management. It is highly recommend that Guest considers travel insurance.
MAINTENANCE & REPORTING: Guest shall properly use, operate and safeguard the Premises including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately notify Management of any problem, malfunction or damage. Guest shall pay for all repairs or replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to the Premises as a result of failure to report a problem, malfunction or damage in a timely manner.
WEATHER/MOTHER NATURE: We cannot be held responsible for circumstances beyond our control. This includes excessive noise from construction or public/private events, wildfire/smoke, weather related interruptions, road closures, lack of snow, frozen pipes, interruption of services and utilities or unexpected appliance breakdown. Properties that are listed as Ski-in/ Ski -out, Ski Access, Walk to ski, and the ski accessible homes are subject to weather and we cannot be held responsible weather/snow conditions that make these homes ski accessible.
MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and individually with every other Guest.
ENTIRE CONTRACT: Time is of the essence. All prior agreements between Owner and Guest are incorporated in this Agreement, which constitutes the entire contract. It is intended as a final expression of the parties` agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. The parties further intend that this Agreement constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in this Agreement. The waiver of any breach shall not be construed as a continuing waiver of the same or any subsequent breach.
RELEASE: In consideration of the right to visit the home, Guest agrees to release to the fullest extent allowed by law, Owner and its Management, members, officers, associates, employees, agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss sustained by me, my minor children, any guest identified on this form, or any guest or person allowed onto the property during my rental dates as a result of my, my childrens or the guests participation in a visit to the home, due to any cause whatsoever, including without limitation negligence on the part of Owner or Management. I understand that this release will bind my heirs, administrators, executors, and any other person or entity seeking to claim under or through me.