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FAQS

  • Do I need to bring my own sheets and towels?

    No, each of our rentals has linens and towels provided as well as starter supplies for things such as shampoo, soap, lotion, tissues, toilet paper and paper towels.

  • Where do I check in?

    About 5 days prior to arrival you will receive an email with check-in instructions for the particular home you have rented. If you have questions or need information prior to that please reach out to us for more information.

  • Can I check in early?

    Please reach out to us to inquire about the possibility of early check-in. This is never guaranteed and when available you may incur an early check-in charge depending on the situation.

  • How do I get around in Steamboat?

    Some properties provide free winter shuttle service, while some do not. Please check the details on the home you have rented to see what shuttle options are available. There is a free city bus operated year-round as well as a reputable taxi service through Go Alpine. You can occasionally find an Uber or Lyft driver on duty, however the availability is spotty and unreliable.

  • Is there a shuttle or taxis from the Hayden airport?

    We highly recommend booking a shuttle ahead of time for your transportation from/to the Hayden airport. Both Go Alpine and Storm Mountain Express offer excellent and reliable service.

  • Can I ship my gear or luggage ahead of time?

    Yes, but please contact us for the best address to ship to as delivery services are a bit complicated in our remote mountain town.

  • Where can we rent skis?

    We recommend renting with our partner Christy Sports with a few locations to choose from around town, including their flagship store in Gondola Square, or their Door2Door Delivery Service. Visit this link to receive a special discount for being a Grand Adventure Co guest.

  • What else is there to do in Steamboat?

    Please visit our Activities Page for details on what Steamboat has to offer.

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